Thank you for choosing Merchant (“Profitek,” “Qooway,”, “we,” “us,” or “our”) for your online ordering needs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy (the “Agreement”) explains how we collect, use, and safeguard your data when you use our platform across various jurisdictions.

1. Overview and Introduction

Profitek provides an online ordering, point-of-sale (POS), and integrated payment processing platform for businesses and customers in multiple provinces in Canada, the United States, and other jurisdictions. Our platform enables users to place orders, make payments, and manage transactions efficiently with merchant partners (the “Merchant,” “Restaurant,” or “Business”) and its online ordering platforms using technology powered by Swype, when you visit or use (the “Site”), merchant branded websites and branded mobile applications powered by Swype (collectively, the “Services”), and any other website or mobile application that links to this agreement. By providing your personal information, you acknowledge that you have read, understood, and agree to be legally bound by the terms and conditions set forth. If you do not agree to any of these terms, then please do not use the Services.

2. Types of Data Collected

We collect the following types of personal information: - Name - Contact information (email address, phone number, address) - Payment details (credit card information, billing address) - Order history and preferences We may also collect data automatically, such as IP addresses, device information, and usage patterns, through cookies and similar technologies.

3. Data Collection Methods

We collect data directly from users when they create an account, place orders, make payments, or interact with our platform. We may also receive information from third-party sources, such as payment processors and shipping partners, to fulfill orders and process payments.

4. Purpose of Data Collection

We collect and use personal data for the following purposes: - Processing orders and payments - Providing customer support and assistance - Analyzing usage trends and improving our services - Sending promotional offers and updates with user consent We do not use automated decision-making processes based solely on user data.

5. Data Usage and Sharing

User data is used within our platform for order fulfillment, payment processing, and customer service purposes. We may share data with trusted third parties, such as payment processors and shipping partners, to complete transactions and deliver goods or services. We comply with applicable privacy laws and regulations in each jurisdiction where we operate, including British Columbia, other Canadian provinces, and the United States. User data may be transferred and processed in multiple jurisdictions, and we take appropriate measures to protect data privacy and security.

6. Data Security Measures

We implement industry-standard security measures to protect user data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits.

7. User Rights

Users have the right to: - Access and review their personal information - Correct inaccuracies or update information - Request deletion of data, subject to legal requirements - Limit or object to the processing of their data Users can exercise these rights by contacting us using the information provided at the end of this Privacy Policy.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and personalize content. Users can manage cookie preferences and opt-out of certain tracking activities through their browser settings or account preferences.

9. Data Retention

We retain user data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Users can request data deletion or anonymization by contacting us.

10. Updates to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in data processing practices, legal requirements, or the expansion of services to new jurisdictions. Users will be notified of significant updates via email or through our platform.

11. Consent and Agreement

By using our platform, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

Contact Us

If you have any questions or concerns about these Terms, please contact us at: InfoSpec Systems Inc. 108 – 2688 Shell Road Richmond, BC V6X 4E1 1-604-248-2348

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